This Privacy Policy explains how TutorDock (“TutorDock”, “we”, “us” or “our”) collects, uses and shares personal information when you visit tutordock.online or contact us about our online tutoring services. TutorDock is based in Pakistan.
Information we collect
When you fill in a form on our website, we may collect the information you choose to provide, including:
- Your name (parent or student)
- Your email address
- Your phone or WhatsApp number, including the country code
- The curriculum, grade or level, and subjects you are interested in
- Any message you send us
When a form is submitted, our website form system (Elementor) may also record technical information such as your IP address, your browser and device details (user agent), the page the form was sent from, and the date and time of the submission.
If you contact us directly by WhatsApp, phone or email, we will receive the details you share with us through that channel.
How we use your information
We use the information we collect to:
- Respond to your enquiries
- Arrange trial classes and calls
- Provide information about our tutoring services
- Communicate with you about your enquiry or lessons
- Understand how our website is used and improve our services
We do not sell your personal information.
Third-party services
We use some third-party services to run our website and communicate with you. Where necessary, these providers may process or store your information on our behalf or under their own terms:
- Website hosting: our website and form submissions are stored with our website hosting provider.
- Email (Gmail): form submissions are sent to our email inbox, and we may reply to you by email.
- WhatsApp: if you contact us or we contact you on WhatsApp, your messages are handled by WhatsApp.
- Meta (Facebook) Pixel, through the PixelYourSite plugin: helps us measure visits to our website and the performance of our advertising on Facebook and Instagram.
- YouTube: some pages include embedded YouTube videos, which are provided by YouTube (Google).
Each of these services has its own privacy policy, which explains how it handles information.
Cookies and tracking
Cookies are small files stored in your browser. Our website uses cookies and similar technologies to keep the site working, to measure visits, and to support our advertising. For example, the Meta Pixel and PixelYourSite may set cookies when you visit our pages, and embedded YouTube videos may set their own cookies.
You can block or delete cookies through your browser settings. Some parts of the website may not work as expected if cookies are blocked.
Your choices
You can contact us at any time if you have questions about the personal information we hold about you, or if you would like to ask us to update or delete it.
Children’s information
Our tutoring services are for school students. We encourage parents or guardians to submit enquiries on behalf of younger students.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact TutorDock:
- Email: tutordockonline@gmail.com
- WhatsApp / Phone: +92 334 9657757
- Location: Islamabad, Pakistan
